Samples Policy for Promotional Gifts and Promotional Items
Most promotional gifts available from Redbows can be supplied as a working or dummy sample. We find that a sample helps the decision making process and are happy to supply them. Our policy on samples is:
- All samples must be returned within 28 days of the despatch date or an order placed on Redbows for the complete shipment.
- Samples not returned within 28 days of the despatch date are invoiced using the PO number or reference provided and the sales invoice is issued under our Sales Terms and Conditions QMSFMS102. The minimum charge for a sample (if not returned within 30 days) is £20.00 plus delivery plus VAT.
- For non-UK based companies a proforma payment is required. If the goods are returned within 28 days (or an order is placed for a complete shipment) a credit note is raised for the sample(s) only.
- Samples vary in their cost and availability. We may require a deposit for higher value samples and shall contact you on receipt of this form if one is required before despatch.
- Requests for multiple samples may require additional information before release and a deposit. If you request multiple samples please use the text box below to describe your requirements.
Please complete our Sample(s) Request form and we will action it within 24 hours.
Redbows can also supply a Virtual Visual and provide assistance with your artwork if required.
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